No matter what your specific problem is or how serious it is, you can resolve it through email. We have several official mailboxes for communication, and each of them is suitable for different categories of issues.
For general inquiries – [email protected]
For marketing and advertising – [email protected]
The average response time is 5 hours. However, it is up to you to make our job easier. To do this, follow a few guidelines:
- Send emails from the email address you previously provided when you registered your account;
- Do not create multiple discussion threads. Communicate in the thread in which the request was created;
- In the subject line, briefly describe your question or concern. This way the support team can quickly understand what they have to deal with;
- Disclose the problem in as much detail as possible and do it in one letter. Include screenshots if necessary.
And do not forget about the norms of communication. Be polite, don’t be rude to our specialists.
Online Chat
When you are on the official website, on any of its pages you will see a button to go to the chat room. There you will be able to ask any question. Open the chat window, write a message and wait for an answer. As soon as at least one specialist is available, he or she will give you a consultation.
Messengers
We have also made provision for BetVisa support via popular messengers. You can email us on the following contacts:
Telegram: @bvinr_support
WhatsApp: +855 67438423
It may also provide you with a link to information material on your issue.
FAQ
Take your time to create a support request for help. If you are concerned about a general question, try to find the answer in the FAQ section. Here we have provided answers to the most common user questions.
How do I download the mobile app?
To do so, click on the button to download the BetVisa APK, wait for the download to complete and run this file. Once confirmed, installation will take a few seconds.
At what age can I bet?
Access to gambling, including sports betting, is restricted to users who are at least 18 years old.
Can I get the welcome bonus twice?
No, this offer is only available to newbies and not more than once per account. It cannot be reactivated.
What should I do if I forgot my account password?
Use the password recovery function. It is available in the login form. Never create a second account, as it is forbidden by the site rules.
Is gambling legal in India?
There are no laws in India that prohibit online gambling. Sports betting and online casinos are available to users from most states.